Health & Wellness Community Moderator

eucalyptus; Manila; Hybrid; PHP 279,000 - 469,000; Full time

Job summary

Eucalyptus, part of Hims & Hers, seeks a Community Moderator to maintain a safe, high-trust environment for our weight loss communities. You'll join the Community and CX teams and manage day-to-day moderation across the coverage window.

Responsibilities include approving join requests, reviewing posts, moderating activity, responding to routine questions, escalating issues, removing content violating policies, and documenting escalations.

Qualifications

• Strong written communication skills.
• Natural team player who enjoys building relationships with members.
• Comfortable navigating sensitive health conversations with empathy, without giving medical advice.

Responsibilities

• Review member join requests and verify eligibility.
• Review and approve member posts before they go live.
• Monitor posts, comments, and moderation alerts during your shift.

Skills

Written communication

Team player

Empathy

Record keeping

Job description

Eucalyptus, part of Hims & Hers, seeks a Community Moderator to maintain a safe, high-trust environment for our weight loss communities. You'll join the Community and CX teams and manage day-to-day moderation across the coverage window.

Responsibilities include approving join requests, reviewing posts, moderating activity, responding to routine questions, escalating issues, removing content violating policies, and documenting escalations.