Head of Credit Ops & Collections - Build from Day One

FLIN Financing Corporation; Makati; On-site; PHP 4,000,000 - 6,000,000; Full time

Job summary

FLIN Financing Corporation in Makati is seeking an experienced Head of Credit Operations & Collections to design and scale our credit and collections function from the ground up.

You will lead a team, establish end-to-end processes, ensure BSP compliance, and drive improvements across risk, finance, and customer success.

This leadership role offers ownership, a fast-paced fintech environment, and a clear path to senior leadership.

Qualifications

• 6–8 years' experience in credit operations or collections in the Philippines.
• Experience building or restructuring a collections function.
• 2–3 years in a managerial or team lead role overseeing collections staff.
• Strong communication in Filipino and English.

Responsibilities

• Collections Infrastructure Setup & Strategy — Design and build end-to-end collections infrastructure in full compliance with BSP regulations and Data Privacy Act.
• Credit Operations Management — Oversee day-to-day operations including intake, assessment, verification, and disbursement coordination across partners.
• Team Leadership & Development — Recruit, onboard, and manage a collections team with clear KPIs and coaching.
• Performance, Reporting & Stakeholder Management — Define KPIs and prepare reports for senior management and cross-functional teams.

Skills

Leadership

Credit operations

Collections strategy

BSP compliance

English & Filipino

Education

Bachelor’s degree in Finance, Business Administration, Economics, or related field

Tools

CRM platforms

MS Excel

Job description

FLIN Financing Corporation in Makati is seeking an experienced Head of Credit Operations & Collections to design and scale our credit and collections function from the ground up.

You will lead a team, establish end-to-end processes, ensure BSP compliance, and drive improvements across risk, finance, and customer success.

This leadership role offers ownership, a fast-paced fintech environment, and a clear path to senior leadership.