Head of Contract Management & Sales Manager

APM Terminals; Manila; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

Maersk in Pasig City is seeking a Head of Contract Management & Sales Manager to lead ocean contract processes, tender quotations, and filings. You will coordinate Sales Support to enable frontline sales efficiency and drive customer growth in a global environment.

The role requires strong leadership, English communication skills, and a background in performance/change management, with knowledge of MS Office and automation tools.

Qualifications

• Graduate of any 4-year Bachelor's Degree.
• Has over 4 years of experience in performance and change management, with leadership.
• Strong English communications skills.
• Fluent in Portuguese or Spanish is highly preferred.
• Knowledge in MS Office, Automation, Gemini and AI.
• Strong stakeholder management skills.
• A strong sales background would be an advantage.

Responsibilities

• Lead tender quotations and contract filings to ensure compliance and timely delivery.
• Coordinate sales support activities to drive frontline sales efficiency.
• Manage customer growth and stakeholder engagement across regions.
• Drive process standardization and automation with global teams.

Skills

Team leadership

Stakeholder management

English communications

Negotiation skills

Automation

Education

Bachelor's degree

Tools

MS Office

Gemini AI

Automation tools

Job description

Company overview

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let’s sail towards a brighter, more sustainable future with Maersk.

Career opportunity

We Offer This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on the job.

Role Title: Head of Contract Management & Sales Manager

Leads ocean contract management processes within assigned scope to ensure timely and accurate tender quotations and filings that drive compliance, customer satisfaction, and operational efficiency. Leads and coordinates Sales Support activities within a defined geographical area to enable frontline sales efficiency and drive customer growth.

Accountabilities

Accurate and timely execution of tender quotations and filings for OCE+ products within SLA and in line with NnC requirements. Accurate and timely execution of contract filings, FMC, DND, allocation and other sales processes for the area. Customer growth within the assigned scope. Continuous improvement of Tender, quotation, and filing processes through performance management, CI initiatives, and technology engagement. High standards of data integrity and accuracy for sales performance and dispute resolution. Administrative and operational support to frontline teams. Effective stakeholder engagement across regions and centres to ensure alignment and process standardization. Talent management and development of team members to build capability and engagement.

Critical Tasks

Plan and manage tender seasons, ensuring adequate resource allocation and timely execution. Monitor and improve quality and timeliness of tender, quotation, and filing processes through performance reviews and CI initiatives. Actively participate in IQ root cause analysis and implement corrective actions to reduce IQ impact. Partner with GPL and platform teams to drive process standardization, system automation, and global rollout. Engage with technology and FPO teams to implement automation and simplify workflows. Maintain compliance with Maersk LTA processes and systems while ensuring customer satisfaction. Coordinate contract filing and allocation processes across the area to ensure compliance and efficiency. Manage dispute resolution workflows and elevate issues promptly to maintain customer satisfaction. Own and actively manage assigned customers, including opportunity management and relationship building. Support frontline sales by handling administrative tasks such as documentation, pricing updates, and system entries. Collaborate with area leadership to streamline processes and improve service delivery.

Capabilities

Team leadership with ability to engage, coach, and develop talent. Strong stakeholder management and communication skills for global collaboration. Customer‑centric mindset with a sense of urgency and accountability and with proven ability to build and maintain relationships. Excellent communication skills (oral and written) for cross‑functional coordination and customer interactions. Deep understanding of ocean contracting processes, tender management, and commercial practices. High attention to detail and accuracy in managing contracts, reports, and data. Solid understanding of logistics products, market dynamics, and sales processes. Proficiency in sales systems and ability to analyze and interpret data for decision‑making. Experience in sales is a plus. Analytical and tech‑savvy mindset with ability to leverage data and automation for process improvement. Enterprise thinking to balance regional priorities with global standards. Industry experience in commercial roles such as product management, sales, or revenue management.

Performance Measures

Specific: Accuracy and timeliness of tender quotations and filings and contract filings. Accuracy and timeliness of dispute resolution. Reduction in IQ impact from contract errors and improvement in process quality. Frontline sales time spent on admin. Successful implementation of process standardization and automation initiatives. Shared: Area sales performance NPS. IQ (Invoice Quality) Engagement and development of team members. Efficiency improvements in sales support processes across the team.

Requirements

Graduate of any 4-year Bachelor's Degree. Has over 4 years of experience in performance and change management, consistently demonstrating strong leadership, sound judgment, and values-based decision-making. Demonstrates strong negotiation skills, particularly when engaging with Sales Teams. Strong English communications skills. Fluent in Portuguese or Spanish is highly preferred. Knowledge in MS Office, Automation, Gemini and AI. Strong stakeholder management skills. A strong sales background would be an advantage.

Location & Working Hours

Amenable to a night shift schedule and a full site-based working arrangement. Open to work in Estancia, Pasig City.

Diversity & Inclusion

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].

Company Summary

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer’s supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end‑to‑end offering of products and digital services, seamless customer engagement and a superior end‑to‑end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere – all over the world.