Head of Communications & Social

Home Credit Philippines; Taguig; On-site; PHP 2,500,000 - 4,500,000; Full time

Benefits offered by this job

Permanent dayshift

20% bonus potential

HMO on Day 1 & dependents

Job summary

Home Credit Philippines is seeking a Head of Communications to shape and protect the company’s reputation, lead an integrated communications agenda, and support business growth in a dynamic market.

The role requires senior leadership experience, expertise in media relations, crisis management, and stakeholder engagement. You will partner with marketing and creative teams to ensure consistent, audience-centric messaging across channels and oversee a high-performing communications team.

Qualifications

• Bachelor’s degree in communications, marketing, journalism, public relations, business, or related field.
• 12+ years of progressive experience in corporate communications, public relations, brand communications, or reputation management.
• Proven experience building and executing integrated communications strategies at a senior leadership level.
• Strong track record in media & content creator relations, executive communications, crisis management, and corporate reputation programs.
• Experience managing diverse stakeholder groups and navigating complex business environments.
• Demonstrated success leading and developing high-performing teams.
• Exceptional written, verbal, presentation, and storytelling skills.

Responsibilities

• Develop and implement an integrated corporate communications strategy aligned to business goals.
• Advise senior leadership on strategic communications matters and messaging.
• Lead corporate reputation, media relations, and thought leadership initiatives.
• Oversee content across traditional, digital, social, and emerging platforms.
• Shape executive communications for the CEO and leadership team (speeches, messaging, presentations).
• Manage crisis communications frameworks and lead responses to issues affecting reputation.
• Promote ESG, financial literacy advocacy, and social impact storytelling.
• Strengthen internal communications to align and engage employees.
• Build and mentor a high-performing team and agency partners.

Skills

Executive communication

Storytelling

Strategic thinking

Team leadership

Education

Bachelor’s degree in communications, Marketing, Journalism, Public Relations, Business, or related field

Job description

About The Job
The

About The Job
The Head of Communications and Social will lead and shape our organization's reputation, narrative, and stakeholder engagement strategy. This executive leadership role is responsible for developing and executing an integrated communications agenda that strengthens brand equity, builds trust, protects corporate reputation, and supports business growth.
What You’ll Do
Lead the Overall Corporate Communications Strategy

• Develop and execute an integrated communications strategy that supports business objectives, strengthens stakeholder trust, and enhances corporate reputation.
• Serve as the primary communications advisor to senior leadership on strategic communications matters.
  

Drive Reputation and Public Relation

• Lead corporate reputation, media relations, and thought leadership programs.
• Ensure consistent messaging and positioning across external communication channels, stakeholder groups and owned social media assets.
  

Lead Content, Creator and Channel Excellence

• Oversee the development of impactful content across traditional, digital, social, and emerging communication platforms.
• Leverage audience insights and performance metrics to continuously improve communication effectiveness
• Responsible for positive community engagement and growth on social media channels, with the use of impactful and relevant content and influencers.
• Plays a collaborative role by partnering up with the marketing team to support marketing activities such as product branding, content, and messages. Works together with Creative Services team in development of content.
  

Oversee Executive and Leadership Communications

• Shape and manage executive communications for the CEO and leadership team, including speeches, key messaging, presentations, and public engagements.
• Elevate leadership visibility and establish the organization as a trusted industry voice.
  

Lead Crisis and Issues Management

• Develop and maintain crisis communications frameworks, response plans, and governance
• Provide guidance and leadership during issues that may impact the organization’s reputation or stakeholder confidence.
  

Champion ESG, Advocacy, and Corporate Storytelling

• Lead communications programs that promote the organization’s ESG agenda, financial literacy advocacy, social impact initiatives, and corporate purpose.
• Build compelling narratives that strengthen stakeholder engagement and brand affinity.
  

Strengthen Employee Communications and Engagement

• Develop internal communication strategies that foster alignment, engagement, and a strong organizational culture.
• Support business transformation and change initiatives through effective communication.
  

Build and Develop High-Performing Teams

• Lead, mentor, and inspire a high-performing communications team and agency partners.
• Foster a culture of collaboration, innovation, accountability, and continuous improvement.
  

What You Need To Have

• Bachelor’s degree in communications, Marketing, Journalism, Public Relations, Business, or a related field.
• 12+ years of progressive experience in corporate communications, public relations, brand communications, or reputation management.
• Proven experience building and executing integrated communications strategies at a senior leadership level.
• Strong track record in media & content creator relations, executive communications, crisis management, and corporate reputation programs.
• Experience managing diverse stakeholder groups and navigating complex business environments.
• Demonstrated success leading and developing high-performing teams.
• Exceptional written, verbal, presentation, and storytelling skills.
• Strong strategic thinking and business acumen.
• Ability to translate complex business issues into compelling and audience‑centric narratives.
  

Job Perks You’ll Enjoy

• Permanent dayshift schedule
• Up to 20% variable performance-based bonus
• HMO on Day 1 and HMO dependents coverage including same‑sex partners
• Access to mental health and wellness partners
• Wellness Leaves and Birthday Leave
• Internal career mobility options
• Local and international learning opportunities
  

Empower Filipinos with innovative financial solutions at Home Credit Philippines.
At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.
We’re all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions. When it comes to hiring, everyone gets a fair look. It doesn’t matter where you’re from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.
Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.