F&B Store Supervisor — Lead Service & Operations

KIJI Bakehouse; Pasay; On-site; PHP 300,000 - 420,000; Full time

Job summary

KIJI Bakehouse in Metro Manila (Pasay MOA area) is seeking a Store Supervisor to oversee daily store operations, lead staff, and ensure excellent customer service. You will monitor inventory, manage basic reports, and communicate daily performance to management.

The ideal candidate has retail or supervisory experience, strong leadership and interpersonal skills, and a hands-on approach in a fast-paced, customer-focused environment. Flexible scheduling including evenings and weekends is required.

Qualifications

• Previous experience in a retail or supervisory role preferred.
• Strong leadership, communication, and interpersonal skills.
• Ability to work in a fast‑paced, customer‑focused environment.
• Basic understanding of POS systems and retail operations.
• Flexible schedule, including evenings, weekends, and holidays.
• Dependable, self‑motivated, and results‑oriented.

Responsibilities

• Assist the Restaurant Manager/Owner in day‑to‑day operations and staff supervision.
• Lead by example in delivering excellent customer service.
• Open and close the store, ensuring all procedures are followed.
• Train, coach, and support team members to meet performance goals.
• Monitor inventory levels and assist with restocking, etc.
• Handle customer concerns and resolve issues promptly.
• Maintain a clean, organized, and welcoming store environment.
• Ensure adherence to company policies, health, and safety regulations.
• Generate basic reports and communicate daily performance updates to management.

Skills

Leadership

Communication

Interpersonal skills

Customer service

Staff supervision

POS systems

Retail operations

Flexible schedule

Dependable

Self-motivated

Results-oriented

Tools

POS systems

Job description

KIJI Bakehouse in Metro Manila (Pasay MOA area) is seeking a Store Supervisor to oversee daily store operations, lead staff, and ensure excellent customer service. You will monitor inventory, manage basic reports, and communicate daily performance to management.

The ideal candidate has retail or supervisory experience, strong leadership and interpersonal skills, and a hands-on approach in a fast-paced, customer-focused environment. Flexible scheduling including evenings and weekends is required.