Gym Admin & Member Services Specialist

Eternity NSRB Holding Corporation; Philippines; On-site; PHP 201,000 - 312,000; Full time

Job summary

Eternity NSRB Holding Corporation is seeking a diligent admin for our gym in the Philippines. You will greet members, manage sign-ups and renewals, process payments, and support daily office tasks to ensure smooth operations.

The role requires strong communication, a friendly demeanor, and the ability to handle inquiries and membership concerns, including weekend or holiday shifts as needed to accommodate gym schedules.

Qualifications

• Bachelor's degree in Sports Science, Physical Education or Business Administration.
• 0–1 year of administrative/clerical experience in fitness industry preferred.
• Proficient in Microsoft Office.
• Strong communication and interpersonal skills.
• Friendly and professional with members.
• Able to handle inquiries, complaints, membership concerns.
• Weekend/holiday availability as gym operations require.

Responsibilities

• Greet and welcome members and guests, delivering excellent customer service.
• Manage gym membership processes: sign-ups, renewals, and cancellations.
• Process payments and maintain financial records.
• Assist with maintenance of gym equipment and facilities.
• Perform general administrative duties: data entry, filing, inquiries.
• Organize and manage documents securely, keeping records up-to-date.

Skills

Communication

Customer service

MS Office

Professionalism

Inquiry handling

Education

Bachelor’s degree in Sports Science / Physical Education / Business Administration

Job description

Eternity NSRB Holding Corporation is seeking a diligent admin for our gym in the Philippines. You will greet members, manage sign-ups and renewals, process payments, and support daily office tasks to ensure smooth operations.

The role requires strong communication, a friendly demeanor, and the ability to handle inquiries and membership concerns, including weekend or holiday shifts as needed to accommodate gym schedules.