Gym Team Lead: Member Experience & Front Desk Ops

Baseline Fitness; Philippines; On-site; PHP 1,012,000 - 1,265,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Free Membership

Advancement Opportunities

Employee Appreciation

Job summary

Baseline Fitness in the Philippines is seeking a Team Lead to oversee daily gym operations and front-desk tasks. You will train staff, ensure excellent member service, and support the Club Manager in coordinating team activities and maintaining a positive club image.

The role emphasizes frontline member interactions, inventory, and marketing support to promote current promotions. This is a full-time supervisory position with growth opportunities.

Qualifications

• Honesty and strong work ethic.
• Excellent customer service skills.
• Strong communication, organizational and leadership abilities.
• Basic computer proficiency.

Responsibilities

• Assist in training and developing staff and overseeing member services.
• Handle front desk tasks including answering phones, inquiries and member check-ins.
• Greet potential members and provide gym tours.
• Support Club Manager with team coordination and policy adherence.
• Help maintain cleanliness and appearance of the gym and assist marketing efforts.

Skills

Customer service

Leadership

Communication

Staff training

Job description

Baseline Fitness in the Philippines is seeking a Team Lead to oversee daily gym operations and front-desk tasks. You will train staff, ensure excellent member service, and support the Club Manager in coordinating team activities and maintaining a positive club image.

The role emphasizes frontline member interactions, inventory, and marketing support to promote current promotions. This is a full-time supervisory position with growth opportunities.