Guest Services & Card-Swipe Assistant

JR FOODS PTE. LTD.; Santo Niño 1st; On-site; PHP 167,000 - 257,000; Full time

Job summary

JR FOODS PTE. LTD. is seeking a Front of House associate to operate card-swipe access systems for corporate meals and greet diners at entry points. You will assist with system queries, monitor queue flow, and coordinate with the service team during peak periods.

The role includes station maintenance, reporting discrepancies, and providing daily menu information while upholding security and data protocols. Training and supervision will be provided as needed.

Responsibilities

• Operate card-swipe access systems for corporate meal redemption at designated entry/service points
• Greet every diner warmly and facilitate an efficient, queue-friendly transaction experience
• Assist diners with system queries or access issues, escalating technical faults to the supervisor
• Monitor and manage queue flow at card-swipe stations during peak meal periods
• Coordinate with the service team to communicate capacity or flow issues on the floor
• Maintain the cleanliness and organization of the card-swipe station
• Record any discrepancies or system errors and report to the Catering Executive
• Provide basic information on daily menu offerings to incoming diners
• Support FOH setup and breakdown tasks before and after service as directed
• Adhere to all security, data, and access protocols related to the card-swipe system

Job description

JR FOODS PTE. LTD. is seeking a Front of House associate to operate card-swipe access systems for corporate meals and greet diners at entry points. You will assist with system queries, monitor queue flow, and coordinate with the service team during peak periods.

The role includes station maintenance, reporting discrepancies, and providing daily menu information while upholding security and data protocols. Training and supervision will be provided as needed.