Catering Supervisor - Guest Engagement & Service Excellence

JR FOODS PTE. LTD.; Santo Niño 1st; Sur place; PHP 134 000 - 201 000; Plein temps

Résumé du poste

JR FOODS PTE. LTD. in the Philippines is seeking a front-of-house role to supervise service counters and catering zones during meals, ensuring smooth operation and guest satisfaction.

You will guide catering assistants on etiquette, hygiene, and food handling, manage replenishment and labeling, answer guest questions about allergens and menus, set up and break down stations, and assist with events while maintaining cleanliness.

Responsabilités

• Supervise assigned service counters or catering zones during meal periods
• Guide and coach catering assistants on service etiquette, food handling, and hygiene
• Ensure timely food replenishment, counter presentation, and proper labelling of dishes
• Actively engage guests with a warm, professional, and helpful attitude
• Handle guest inquiries regarding allergens, dietary options, and menu items
• Set up and break down catering stations, buffets, and event setups as directed
• Support FOH operations during catered meetings, townhalls, and corporate functions
• Conduct daily temperature checks on hot/cold food displays and log records accurately
• Report service issues, complaints, or equipment problems to the Service Manager promptly
• Maintain cleanliness and organization of service areas throughout the shift

Description du poste

JR FOODS PTE. LTD. in the Philippines is seeking a front-of-house role to supervise service counters and catering zones during meals, ensuring smooth operation and guest satisfaction.

You will guide catering assistants on etiquette, hygiene, and food handling, manage replenishment and labeling, answer guest questions about allergens and menus, set up and break down stations, and assist with events while maintaining cleanliness.