Guest Experience Specialist — Front Desk

Outsourced Global Staff; Philippines; On-site; PHP 240,000 - 360,000; Full time

Job summary

Outsourced.ph in Manila is seeking a professional with exceptional customer service to greet guests and support office operations. You will manage front desk duties, coordinate with guests and staff, and assist in events and general admin tasks in our Eastwood office.

The ideal candidate is a fresh graduate with a Bachelor's degree, willing to start immediately, and capable of multitasking with strong communication and organizational skills. Experience with MS Office is a plus.

Qualifications

• Fresh graduates are welcome to apply.
• Graduate of any Bachelor's Degree
• Willing to start immediately

Responsibilities

• Manning the front desk of the company.
• Exhibits exceptional customer service at all times to both guests, clients, visitors and fellow employees when communicating instruction, information or advice ensuring that the information is received in a timely manner and is well understood.
• Should be able to establish, promote positive relationships, greet and welcome all visitors in a professional and warm manner.
• Handle all phone calls and manage internal and external customers timely and professionally.
• Perform other general office administration tasks as required
• Assist in the coordination of ad-hoc company functions/events
• Assist in ad-hoc duties, projects and activities as and when required
• Perform other clerical receptionist duties such as filing, photocopying and scanning.
• Handling of confidential files

Skills

Front desk operations

Clerical skills

Communication skills

Interpersonal skills

Multitasking

Time management

Customer service

Office equipment

Detail-oriented

Teamwork

Education

Bachelor's Degree

Tools

MS Office

Computer software proficiency

Job description

Outsourced.ph in Manila is seeking a professional with exceptional customer service to greet guests and support office operations. You will manage front desk duties, coordinate with guests and staff, and assist in events and general admin tasks in our Eastwood office.

The ideal candidate is a fresh graduate with a Bachelor's degree, willing to start immediately, and capable of multitasking with strong communication and organizational skills. Experience with MS Office is a plus.