Guest Experience & Recreation Assistant

Accor; Philippines; On-site; PHP 420,000 - 600,000; Full time

Benefits offered by this job

Discounted rates at Accor hotels

Learning programs by Academy Accor

Career growth opportunities

CSR involvement

Job summary

Accor (Novotel Manila Araneta City, Quezon City) is seeking an Assistant Recreation Manager to oversee guest services and the hotel’s recreational facilities, coordinating with front desk, F&B, and housekeeping to ensure smooth operation and high guest satisfaction.

The ideal candidate has 3–5 years in hospitality, holds Basic Life Support and First Aid trainings, and communicates clearly in a fast-paced environment, delivering attentive, courteous service to guests.

Qualifications

• 3–5 years of experience in the same field.
• Basic Life Support and First Aid trainings completed.
• Ability to work in a fast-paced environment.
• Excellent guest service and communication skills.

Responsibilities

• Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved through guest recognition and prompt cordial attention.
• Provide guests with the most accurate and up-to-date information at all times.
• Able to handle guest requests in a friendly, efficient and courteous manner at all times.

Skills

Good communication skills

Fast-paced environment adaptability

Education

Basic Life Support and First Aid trainings

Job description

Accor (Novotel Manila Araneta City, Quezon City) is seeking an Assistant Recreation Manager to oversee guest services and the hotel’s recreational facilities, coordinating with front desk, F&B, and housekeeping to ensure smooth operation and high guest satisfaction.

The ideal candidate has 3–5 years in hospitality, holds Basic Life Support and First Aid trainings, and communicates clearly in a fast-paced environment, delivering attentive, courteous service to guests.