Guest Experience & Operations Supervisor

DoubleDragon Properties Corp.; Davao City; On-site; PHP 150,000 - 230,000; Full time

Job summary

DoubleDragon Properties Corp. is seeking an experienced housekeeping supervisor/manager to oversee daily housekeeping operations in our facilities. The role involves coordinating staff, planning deep cleaning, and maintaining high standards of guest service.

The candidate will also handle administrative tasks, training and evaluating team members, and ensuring crisis procedures are followed.

Qualifications

• Experience in housekeeping management or supervisory role.
• Strong leadership and team coordination skills.
• Excellent organizational and communication abilities.

Responsibilities

• Assist and oversee housekeeping operations.
• Perform routine inspection in all housekeeping sections and report issues to the Housekeeping Manager.
• Generate reports related to inventory of supplies and equipment.
• Address guest complaints and inquiries in a timely and professional manner.
• Plan deep cleaning activities.
• Perform administrative matters.
• Assist in employee hiring, training and evaluation.
• Manage budgets and resources utilization.
• Perform and teach function in crisis management procedures.
• Oversee housekeeping operations.
• Handle guest complaints.

Job description

DoubleDragon Properties Corp. is seeking an experienced housekeeping supervisor/manager to oversee daily housekeeping operations in our facilities. The role involves coordinating staff, planning deep cleaning, and maintaining high standards of guest service.

The candidate will also handle administrative tasks, training and evaluating team members, and ensuring crisis procedures are followed.