Guest Experience & Dining Room Associate

Cabalen Group; Las Piñas; On-site; PHP 201,000 - 312,000; Full time

Job summary

Cabalen Group in Las Piñas, Metro Manila, Philippines, is seeking a customer service-oriented staff to greet guests, escort to seating, and ensure a welcoming dining experience. You will respond to requests promptly, guide dining room staff, and help with setting and clearing tables to maintain smooth service.

The ideal candidate is physically capable of standing and walking during shifts, has basic computer literacy, and can work flexible hours in a fast-paced environment.

Qualifications

• Preferably College or High school diploma
• Height must be 5'3"
• Basic computer literate
• Active listening and good communication skills
• Flexibility to work in shifts
• Can work multitasking and with the ability to perform well in a fast-paced environment
• Must be able to walk and stand during entire shift

Responsibilities

• Ensure every guest feels care for valued and respected
• Escorts customers to accommodations
• Greets customers immediately with a friendly and sincere welcome.
• Respond promptly and courteously to any requests.
• Directs and instructs the dining room personnel on customer needs to ensure customers receive fast and quality service from the moment they arrive.
• Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
• Answer incoming calls to the restaurant and provide appropriate service
• Help dining room staff by setting and clearing tables
• Contribute to team effort by accomplishing related results as needed

Skills

Basic computer literacy

Active listening

Good communication

Shift flexibility

Multitasking

Stamina: walk/stand

Education

Diploma preferred (College or High School)

Job description

Cabalen Group in Las Piñas, Metro Manila, Philippines, is seeking a customer service-oriented staff to greet guests, escort to seating, and ensure a welcoming dining experience. You will respond to requests promptly, guide dining room staff, and help with setting and clearing tables to maintain smooth service.

The ideal candidate is physically capable of standing and walking during shifts, has basic computer literacy, and can work flexible hours in a fast-paced environment.