Guest Experience Concierge — Front Desk

PMS Primepower Network Inc.-CDO; Misamis Oriental; On-site; PHP 167,000 - 279,000; Full time

Job summary

A leading hospitality company in Misamis Oriental is looking for a Front Desk Representative to manage guest check-ins, handle inquiries, and resolve issues. Ideal candidates are fresh graduates or students with strong customer service skills. A diploma in Hospitality or a related field is required. Shift work is to be expected, and the environment is fast-paced. This role promises a friendly and organized atmosphere.

Qualifications

• Fresh graduates or students are welcome to apply.
• Ability to multitask effectively in a fast-paced environment.
• Friendly, organized, and reliable.

Responsibilities

• Greet and check-in guests upon arrival.
• Manage reservations and allocate rooms.
• Handle guest inquiries and provide information about the hotel and local attractions.
• Assist in resolving guest issues and complaints professionally.
• Ensure a welcoming and efficient front desk operation.

Skills

Strong customer service

Interpersonal skills

Communication skills

Proficiency in Customer Relationship Management

Education

Diploma in Hospitality or related field

Job description

A leading hospitality company in Misamis Oriental is looking for a Front Desk Representative to manage guest check-ins, handle inquiries, and resolve issues. Ideal candidates are fresh graduates or students with strong customer service skills. A diploma in Hospitality or a related field is required. Shift work is to be expected, and the environment is fast-paced. This role promises a friendly and organized atmosphere.