Guest Services Concierge

SmartLine Human Resource Services Inc; Parañaque; On-site; PHP 223,200 - 279,000; Full time

Job summary

A hospitality service provider in Metro Manila is seeking a Front Desk Associate to greet guests, manage check-in/out processes, and assist with inquiries. Ideal candidates will have a Bachelor's degree in Hospitality Management or a related field, along with excellent customer service, communication, and interpersonal skills. This position is suitable for individuals with less than 1 year of relevant experience, providing a professional work environment.

Qualifications

• Less than 1 year of relevant experience.
• Must be friendly, organized, and detail-oriented.
• Must possess strong customer service orientation.

Responsibilities

• Greet and welcome guests with a friendly demeanor.
• Manage check-in and check-out processes efficiently.
• Assist with reservations and billing inquiries.

Skills

Excellent customer relationship management

Strong communication skills

Effective interpersonal skills

Education

Bachelor’s degree in HM or related field

Job description

A hospitality service provider in Metro Manila is seeking a Front Desk Associate to greet guests, manage check-in/out processes, and assist with inquiries. Ideal candidates will have a Bachelor's degree in Hospitality Management or a related field, along with excellent customer service, communication, and interpersonal skills. This position is suitable for individuals with less than 1 year of relevant experience, providing a professional work environment.