Guest Experience Concierge – Front Desk

Filinvest Development Corporation; Cebu City; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading hospitality group in Cebu City is seeking a dedicated Receptionist for their outlet. Responsible for managing guest reception, ensuring smooth operations and high satisfaction, this role involves greeting guests, assisting with orders, and maintaining service standards in food and beverage. Attention to detail and excellent customer service skills are essential. Ideal candidates will have experience in hospitality and a passion for guest service, contributing to a memorable dining experience.

Qualifications

• Experience in customer service or related field preferred.
• Ability to work on shifts and weekends.
• Knowledge of food and beverage operations.

Responsibilities

• Manage outlet reception and ensure guest satisfaction.
• Monitor operations within assigned outlets.
• Ensure service standards are upheld at all times.
• Assist and greet guests upon arrival.
• Take orders and communicate with kitchen staff.

Skills

Customer service

Attention to detail

Time management

Effective communication

Food & beverage knowledge

Job description

A leading hospitality group in Cebu City is seeking a dedicated Receptionist for their outlet. Responsible for managing guest reception, ensuring smooth operations and high satisfaction, this role involves greeting guests, assisting with orders, and maintaining service standards in food and beverage. Attention to detail and excellent customer service skills are essential. Ideal candidates will have experience in hospitality and a passion for guest service, contributing to a memorable dining experience.