Front Desk Specialist: Seamless Guest Experience

Mezzo Hotel; Cebu City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A local hospitality establishment in Cebu City is seeking a front desk personnel to greet and assist visitors. This role involves managing check-in/check-out procedures, handling phone calls, and providing customer assistance. The ideal candidate will have a Bachelor's degree, at least 2 years of experience, and possess strong communication and customer service skills in a fast-paced environment. A friendly demeanor and ability to multitask are essential for success.

Qualifications

• Proficient in English language.
• 2 years of experience in a related field required.
• Friendly and professional demeanor required.

Responsibilities

• Greet and assist visitors and clients at the front desk.
• Manage bulk check-in and check-out procedures efficiently.
• Maintain a clean and organized reception area.
• Handle customer inquiries and provide information.
• Perform administrative duties including scheduling.

Skills

Strong communication

Interpersonal skills

Customer service

Relationship management

Multitasking

Education

Bachelor's degree in a relevant field

Job description

A local hospitality establishment in Cebu City is seeking a front desk personnel to greet and assist visitors. This role involves managing check-in/check-out procedures, handling phone calls, and providing customer assistance. The ideal candidate will have a Bachelor's degree, at least 2 years of experience, and possess strong communication and customer service skills in a fast-paced environment. A friendly demeanor and ability to multitask are essential for success.