Guest Experience Specialist - Service & Hospitality

GGC Services Inc.; Cebu City; On-site; PHP 279,000 - 334,800; Full time

Job summary

A hospitality services company in Cebu City is seeking a new customer service staff member. The ideal candidate will provide excellent customer service, take orders, and assist with dining area management. A bachelor's degree in Hospitality Management is preferred, with fresh graduates or individuals with up to 2 years of experience welcome to apply. Strong communication skills and a friendly demeanor are essential for success in this fast-paced environment.

Qualifications

• Fresh Graduate or 0–2 years of experience in the hospitality industry.
• Friendly, attentive, and able to work in a fast-paced environment.

Responsibilities

• Provide excellent customer service to ensure a pleasant dining experience.
• Take orders and serve food and beverages to customers accurately.
• Assist in setting up and cleaning dining areas before and after service.
• Communicate effectively with kitchen staff to ensure timely food delivery.
• Handle customer inquiries and complaints with professionalism and courtesy.

Skills

Proficient in English

Excellent communication skills

Customer-oriented

Strong waitering skills

Education

Bachelor’s degree in Hospitality Management or related field

Job description

A hospitality services company in Cebu City is seeking a new customer service staff member. The ideal candidate will provide excellent customer service, take orders, and assist with dining area management. A bachelor's degree in Hospitality Management is preferred, with fresh graduates or individuals with up to 2 years of experience welcome to apply. Strong communication skills and a friendly demeanor are essential for success in this fast-paced environment.