Growth Account Manager

Xendit; Metro Manila; On-site; PHP 1,000,000 - 1,500,000; Full time

Benefits offered by this job

Impact at scale

Licensed infrastructure

Culture of builders

Accelerated career growth

Job summary

Xendit is seeking a strategic Account Manager to grow a portfolio of high-potential accounts across Southeast Asia and Greater China. You will work with ambitious e-commerce brands and tech firms, identifying opportunities to expand their use of Xendit's payment and financial infrastructure.

You will manage cross-border relationships, develop long-term account plans, and lead executive reviews with data-driven insights to demonstrate ROI.

Qualifications

• 3+ years in B2B account management or strategic sales in fintech/payments.
• Proven track record of growing revenue within accounts; global accounts a plus.
• Familiar with the Philippines market and regional cross-border merchants across SEA and Greater China.

Responsibilities

• Own full P&L for a portfolio; drive revenue and usage of payment solutions.
• Develop and execute 12–18 month account growth plans; proactively manage churn risk.
• Exceed revenue targets with a clean Salesforce pipeline and high-impact metrics.
• Build and nurture C-level relationships (CEO, CFO, CTO) and align Xendit's roadmap to client needs.
• Lead QBRs and executive reviews with data-driven ROI insights.
• Collaborate with Product, Marketing, Engineering, Compliance, and Legal to reflect client needs.
• Stay ahead of regional payments trends and regulatory shifts; leverage cross-border opportunities.

Skills

B2B account management

Strategic sales

Revenue growth

Job description

We are seeking a strategic and commercially minded Account Manager to grow a portfolio of high-potential accounts across Southeast Asia and Greater China. You will work with ambitious businesses, including emerging international e-commerce brands and local technology companies, to identify opportunities and support their expansion. We aren't looking for a "check-in" person, we need a growth architect who thrives on seeing their clients level up.

Minimum Qualifications

• 3+ years of B2B account management or strategic sales experience in financial services, fintech, or payments
• Proven track record of consistently growing revenue within accounts. Experience managing global accounts is a strong plus
• Familiarity with the Philippines market, as well as the broader regional landscape, is essential. You understand the needs and cultural nuances of local and cross-border merchants across Southeast Asia and Greater China

Core Competencies

• Builder & Founder-Like Mentality: You thrive in “zero-to-one” environments. You are hands‑on, take full ownership, and are relentless in removing blockers for your clients and your team
• Exceptional Communicator: You possess professional proficiency in English. You can persuasively present to local and cross-border merchant stakeholders in the Philippines and across Southeast Asia and Greater China, and collaborate effectively with internal teams Globally
• Data‑Led & Analytical: You make decisions based on data, not gut feel. You can analyze transaction patterns to identify untapped potential and risks merchant may face

Attributes We Value

• Hustle with Integrity: You move fast, but you build trust through transparency and reliability
• Curiosity: You constantly ask “why” and dig deep to understand the root problem, not just the surface request
• Resilience: You are undeterred by long sales cycles and complex procurement processes

Responsibilities

• Own the full P&L for a portfolio of accounts. Drive revenue and transaction volume through upselling, cross-selling (payment acceptance, FX, payouts) and new use case expansion
• Develop and execute comprehensive 12-18 month account plans for each major client, articulating clear growth strategies and proactively managing churn risk
• Consistently exceed revenue targets by focusing on high-impact input metrics and maintaining a clean, accurate pipeline in Salesforce

2. Executive & Multi-Stakeholder Relationship Building

• Build and nurture C-level relationships (CEO, CFO, Head of Product, CTO) within your accounts. Understand their strategic objectives and align Xendit’s roadmap to solve their core business challenges
• Lead Quarterly Business Reviews (QBRs) and executive business reviews, providing data-driven insights and demonstrating clear ROI
• Serve as the trusted advisor and single point of contact, navigating complex organizational structures to secure buy-in and consensus

3. Cross-Functional Influence

• Partner with internal teams (Product, Marketing, Engineering, Compliance, Legal) to bring the our clients’ needs back to the organization, influencing our product roadmap and regional strategy
• Work closely with the Account Executive and Customer Success teams to identify and scope net-new opportunities, bridging the gap between commercial terms and technical feasibility

4. Market Intelligence & Local Expertise

• Stay ahead of regulatory shifts and payment trends in Southeast Asia. Act as a subject matter expert on cross-border flows between Southeast Asia and CN/HK
• Identify synergies between Xendit’s 7-market licensed infrastructure and the specific needs of the Philippines expanding into the region and vice versa

Do whatever it takes to make Xendit succeed!

Why Join Xendit?

• Impact at Scale: You won’t be a small cog in a giant machine. You will own a significant book of business that directly impacts Xendit’s regional growth.
• Licensed Infrastructure: Sell more than just a gateway. You have acquiring, remittance , banking, VASP, and lending licenses as your arsenal.
• Culture of Builders: We are a team of doers. We hire people who want to build, not just maintain.
• Accelerated Career Growth: We promote from within and offer high-visibility projects with direct exposure to global leadership.