We are looking for a Senior Product Manager to own the product roadmap and day-to-day product performance of our cloud, data center, SaaS, AI and digital services portfolio, across Residential, SME and Enterprise segments.
You will work with the Digital Infrastructure Portfolio Head, who sets portfolio strategy, investment priorities and the P&L. Your job is to turn that direction into products customers can buy, sales can sell, and partners and SIs can deliver.
You will also explore where infrastructure and software can be combined into differentiated propositions as the portfolio evolves.
What You’ll Do
Roadmap and Product Ownership
- Own the product roadmap for assigned cloud, data center, SaaS, AI and digital services products, within the strategy and investment priorities set by the Portfolio Head.
- Own each product’s lifecycle, from opportunity and business case through launch, optimization and retirement, following the product development process.
- Define requirements and acceptance criteria, and sign off launch readiness with IT, Operations, Enablement and SIs.
- Identify new products, enhancements and integrated infrastructure-and-software propositions, and bring them forward with a recommendation.
- Evaluate build, buy and partner options and make a recommendation. The Business Head makes the call.
Commercial Performance and Sales Conversion
- Track product-level revenue, margin, adoption, utilization and lifecycle health, and flag products that miss thresholds early.
- Prepare business cases, pricing recommendations and commercial models
- Use sales and presales feedback, win/loss reviews and funnel data to decide which enhancements will improve pipeline and conversion.
- Provide product inputs to the presales playbook: solution packaging, reference architectures and qualification criteria.
- Work with segment Product Partners and Sales on propositions, bundles and go-to-market. Product Partners own segment go-to-market execution.
Partners and SI Delivery Interface
- Evaluate partner and vendor capabilities at product level, and turn them into market-ready offerings through packaging, pricing and integration.
- Be the day-to-day product interface with SIs and technology partners: scope, requirements, issue resolution and delivery against agreed SLAs.
Cross-Functional Collaboration
- Partner with Technology, IT, Operations, Finance, Marketing, Sales, Enablement and Product Operations to ensure feasibility, readiness and scalable delivery.
- Work with Residential, SME and Enterprise stakeholders to align offerings with customer needs and segment priorities.
- Monitor market developments, customer insights and product performance to inform roadmap decisions and continuous improvement.
How We Will Measure Success
- Revenue and margin of assigned products against plan.
- Roadmap delivery against what was committed, and time to market.
- Launch quality, including readiness at go-live and issues in the first 90 days.
- Adoption and utilization of assigned products.
- Conversion improvement from shipped enhancements.
What We’re Looking For
- A commercially minded product professional who connects technology capabilities with customer needs and business outcomes, and who executes well against direction set by a business leader while challenging it with evidence.
- Strong experience in product management or technology commercialization within telecommunications, technology or digital services.
- Demonstrated experience managing roadmaps and delivering commercial outcomes across multiple customer segments.
- Understanding of cloud infrastructure, data center services, SaaS, AI-enabled products or software ecosystems.
- Experience working with technology partners, vendors or SIs to deliver products.
- Strong commercial acumen, including pricing, business cases, financial analysis and product performance management.
- Excellent analytical, stakeholder management and influencing skills, with the ability to drive outcomes across functions without direct authority.
Qualifications
- 8–10+ years of experience in product management or technology commercialization.
- Proven experience managing technology products or services and delivering measurable business outcomes.
- Exposure to both B2B and B2C markets, preferably across multiple customer segments.
- Strong understanding of product lifecycle management, commercial decision-making and cross-functional execution.
Why Join Us
Help shape the next generation of digital services by bringing together the infrastructure that powers connectivity and the software that enables people and businesses to do more. You will own real products, work closely with a business leader who sets the direction, and see the results of your roadmap decisions in the market.