HR Assistant (Group Shared Service / Up $3000 / Novena)

PERSOL; Santo Niño 1st; On-site; PHP 1,640,000 - 2,461,000; Full time

Job summary

PERSOL is seeking a Flexible HR Operations Resource to provide operational support across Pre & On-Boarding, In-Service and Offboarding within HR Shared Services. The role may rotate across HRSS portfolios based on priorities, ensuring timely, accurate and compliant HR transactions while delivering a positive employee experience.

The ideal candidate has a Diploma in HR/Business, with experience in HR administration or customer service, and is proficient in Microsoft Office; SuccessFactors is a

Qualifications

• Diploma in HR Management, Business Administration or related discipline.
• Prior HR administration, HR operations, shared services or customer service experience preferred.
• Microsoft Office proficiency; SuccessFactors experience advantageous.
• Customer-centric mindset.
• Collaboration and teamwork.
• Adaptability and resilience.
• Attention to detail.
• Integrity and professionalism.

Responsibilities

• Serve as first point of contact for HR enquiries
• Process HR transactions within SLA
• Maintain accurate employee records and compliance
• Provide timely and professional support to employees and HR stakeholders through shared service channels
• Preparation of employment contracts and appointment letters
• Coordination of medical screening and pre-employment checks
• Creation and maintenance of employee records
• Work pass administration and coordination with relevant agencies
• Facilitation of onboarding activities
• Employee data maintenance

Skills

Customer-centric mindset

Collaboration

Adaptability

Attention to detail

Integrity

Professionalism

Education

Diploma in Human Resource Management, Business Administration or related discipline

Tools

Microsoft Office

SuccessFactors

Job description

Duration: 1 year contract (Extendable / Convertible)

Location: Novena

About the role

Serves as a Flexible HR Operations Resource within HRSS, providing operational support across Pre & On-Boarding, In-Service and Offboarding functions. The incumbent may be assigned to different HRSS portfolios based on operational priorities, service demands and workforce requirements, ensuring timely, accurate and compliant processing of HR transactions while delivering a positive employee experience. The role provides opportunities to develop broad exposure across the employee lifecycle and contribute to continuous improvement initiatives within HR Shared Services.

Key responsibilities

• Serve as first point of contact for HR enquiries
• Process HR transactions within SLA
• Maintain accurate employee records and compliance
• Provide timely and professional support to employees and HR stakeholders through shared service channels
• Preparation of employment contracts and appointment letters
• Coordination of medical screening and pre-employment checks
• Creation and maintenance of employee records
• Work pass administration and coordination with relevant agencies
• Facilitation of onboarding activities
• Employee data maintenance

About you

• Diploma in Human Resource Management, Business Administration or related discipline
• Prior HR administration, HR operations, shared services or customer service experience preferred
• Microsoft Office proficiency; SuccessFactors experience advantageous
• Customer-centric mindset
• Collaboration and teamwork
• Adaptability and resilience
• Attention to detail
• Integrity and professionalism