Graduate Trainee — Operations & Process Improvement

DHL Supply Chain; Calabarzon; On-site; Confidential; Full time

Job summary

DHL Supply Chain in the Philippines is seeking an Operations Excellence professional to support warehouse and logistics operations, implement projects, and drive smoother processes.

You will create process documentation, analyze workflows, and collaborate with Marketing, Sales, HR and Operations to meet KPIs and deliver cost savings. This role requires leadership, initiative, and a hands‑on, detail‑oriented approach in a fast‑paced setting.

Qualifications

• Degree/Diploma in Industrial Engineering.
• Preferably with related industry experience; max 2 years since graduation.
• Strong integrity with ability to handle confidential information.
• Dynamic and goal oriented; enabling site teams to work according to the plan.
• Good communication, interpersonal and stakeholder management skills as well as the ability to work and interact with employees of all levels.
• With leadership skills and ability to inspire and influence.
• Strong analytical ability and attention to details.
• Pro‑active and hands‑on with the ability to multi‑task and work in a fast‑paced environment.
• Good team player with the ability to work independently as well.
• Proficient in MS Office applications.
• Willingness to work in Warehouse Operations / Supply Chain Logistics industry

Responsibilities

• Support the operations by initiating projects that will result to smooth flowing operations
• Create and maintain required operation process documentation, including process flow charts, time and motion studies, standard work, cycle time analysis and line balancing.
• Support Leaderships to complete daily operational tasks
• Promote continuous improvement by initiating projects that will help eliminate waste in operation processes, identify areas with improvement opportunity that will result to cost savings
• Understand each department’s (e.g. Marketing, Sales, HR, Operations Excellence, Operations) daily processes and goals
• Participate in company’s strategic planning
• Analyze, prepare and support in meeting the monthly KPI (KPI) of assigned department/site
• Collaborate with cross-functional teams to gain insight and direction
• Support the owner of Excellence School by enabling operational and leadership training within operation that will result to process standardization
• Lead a team in accomplishing operational goals

Skills

Communication

Leadership

Analytical ability

Interpersonal skills

Stakeholder management

Team player

Multi-tasking

Pro-active

Independent work

MS Office

Education

Industrial Engineering degree/diploma

Tools

MS Office

Job description

DHL Supply Chain in the Philippines is seeking an Operations Excellence professional to support warehouse and logistics operations, implement projects, and drive smoother processes.

You will create process documentation, analyze workflows, and collaborate with Marketing, Sales, HR and Operations to meet KPIs and deliver cost savings. This role requires leadership, initiative, and a hands‑on, detail‑oriented approach in a fast‑paced setting.