Global Logistics Operations Lead

DHL Express; Muntinlupa; On-site; PHP 670,000 - 1,004,000; Full time

Job summary

DHL Express is seeking an experienced Operations Supervisor to oversee daily ground and area operations in Metro Manila. You will coordinate shifts, ensure proper handling of shipments, and drive performance improvements across DHL networks with strong stakeholder engagement.

The role requires 4–5 years in logistics/transport and certifications in safety and DG handling. Candidates should have excellent English communication and leadership capabilities to maintain high service standards.

Qualifications

• Diploma or equivalent qualification required.
• Line Trainer Certification required.
• First Aid Certification required.
• IATA Dangerous Goods Acceptance Certification required.
• Minimum of 4–5 years of operations experience in logistics, transportation, aviation, or supply chain.

Responsibilities

• Supervise daily ground and area operations to ensure shipments enter/exit in compliance with DHL procedures and transit times.
• Organize shift schedules and staffing to meet operational requirements.
• Ensure incoming shipments are recovered, break-bulked, inspected, and processed efficiently.
• Manage receipt and dispatch of outbound shipments for timely departure and uplift.
• Ensure accurate sorting, handling, and loading of shipments.
• Monitor performance and implement corrective actions to improve efficiency.
• Coordinate with warehouse providers, airlines, freight forwarders, and ground handling agents to ensure service quality.
• Collaborate with Service Centre Manager to achieve targets and drive improvements.
• Review daily performance with local operations teams and address challenges.

Skills

People leadership

Stakeholder management

English communication

Problem solving

Operational planning

Report generation

Education

Diploma or equivalent qualification

Line Trainer Certification

First Aid Certification

IATA Dangerous Goods Acceptance Certification

Tools

Microsoft Office

Job description

DHL Express is seeking an experienced Operations Supervisor to oversee daily ground and area operations in Metro Manila. You will coordinate shifts, ensure proper handling of shipments, and drive performance improvements across DHL networks with strong stakeholder engagement.

The role requires 4–5 years in logistics/transport and certifications in safety and DG handling. Candidates should have excellent English communication and leadership capabilities to maintain high service standards.