Global Travel Security Operations Analyst

Hammerjack Pty Ltd; Philippines; On-site; PHP 420,000 - 660,000; Full time

Job summary

Optum Global Solutions (Philippines) Inc. is seeking a Travel Operations Analyst to join the Country Security Operations Center-Philippines. You will monitor traveler activity, assess security events, and coordinate responses to ensure 24/7 duty of care for employees and executives.

Working in a fast-paced SOC, you will document incidents, escalate issues to leadership, and collaborate with protection teams while adhering to procedures and policies. This role is based in the Philippines.

Qualifications

• 1+ year of experience in security operations or travel security.
• Experience in a Security Operations Center (SOC) or operations center environment.
• Ability to follow established processes while applying judgment.
• Clear written and verbal communication for operational environments.
• High attention to detail and accuracy with time‑sensitive information.
• Ability to work in a shift‑based, fast‑paced setting.

Responsibilities

• Monitor global travel activity using approved traveler tracking and security platforms.
• Maintain real‑time awareness of global security events that may affect traveler safety or mobility.
• Identify travelers potentially affected by incidents and initiate notifications or escalations.
• Review, triage, and document travel alerts per procedures.
• Coordinate with Executive Protection teams, regional security partners, and CSOC counterparts.
• Assist with traveler outreach and location verification as directed.
• Provide traveler location data to support incident response.
• Maintain documentation of travel monitoring activities and incidents.
• Participate in shift handovers to ensure continuity of awareness.
• Prioritize and manage tasks during periods of increased activity.
• Escalate issues beyond procedures to leadership.
• Comply with employment terms and company policies.

Skills

Security operations

SOC experience

Communication skills

Attention to detail

Shift work

Operational mindset

Job description

Optum Global Solutions (Philippines) Inc. is seeking a Travel Operations Analyst to join the Country Security Operations Center-Philippines. You will monitor traveler activity, assess security events, and coordinate responses to ensure 24/7 duty of care for employees and executives.

Working in a fast-paced SOC, you will document incidents, escalate issues to leadership, and collaborate with protection teams while adhering to procedures and policies. This role is based in the Philippines.