Global Travel Security Operations Analyst

Optum, a UnitedHealth Group Company; Manila; On-site; PHP 420,000 - 700,000; Full time

Job summary

Optum is seeking a Travel Operations Analyst to support the Global Intelligence Operations Center by monitoring traveler activity, assessing global security events, and coordinating incident response. The role focuses on real-time travel visibility, escalation, and maintaining accurate records in a high-tempo security environment.

Based in the Philippines, you will collaborate with regional security partners, support travel-related communications, and ensure duty of care for employees and

Qualifications

• 1+ years of experience in security operations, travel security, intelligence operations, or related role.
• Experience in an SOC/operations center environment.
• Ability to follow established processes with sound judgment.
• Strong written and verbal communication for operational contexts.
• High attention to detail for time-sensitive information.
• Ability to work in a fast-paced, shift-based setting.

Responsibilities

• Monitor global employee and executive travel activity using approved traveler tracking and travel security platforms.
• Maintain real-time awareness of global security events that may impact traveler safety.
• Identify travelers potentially affected by incidents and initiate notifications or escalations.
• Review and document travel-related alerts and system notifications.
• Coordinate with Executive Protection teams and CSOC counterparts during incidents.
• Support traveler outreach and location verification as directed.
• Provide accurate traveler location data to support incident response.
• Maintain documentation of travel monitoring activities and incidents.
• Participate in shift handovers to ensure continuity of awareness.

Skills

Security operations

Operational monitoring

Incident triage

Communication skills

Shift work

Attention to detail

Job description

Optum is seeking a Travel Operations Analyst to support the Global Intelligence Operations Center by monitoring traveler activity, assessing global security events, and coordinating incident response. The role focuses on real-time travel visibility, escalation, and maintaining accurate records in a high-tempo security environment.

Based in the Philippines, you will collaborate with regional security partners, support travel-related communications, and ensure duty of care for employees and