Travel Operations Analyst - 24/7 Travel Security & Monitoring

Optum; Quezon City; On-site; PHP 420,000 - 540,000; Full time

Job summary

Optum is seeking a Travel Operations Analyst in Quezon City to monitor global travel activity and support duty of care for employees and executives. This in‑person role sits in the Country Security Operations Center (CSOC-PH) and requires real‑time awareness of security events and timely escalation.

Responsibilities include coordinating with protection teams, validating traveler locations, and maintaining accurate operational records in a fast‑paced security environment.

Qualifications

• 1+ years of experience in security operations, travel security, intelligence operations, or related role.
• Experience working in a Security Operations Center (SOC) or operations center environment.
• Ability to follow established processes with judgment within guidelines.
• Strong written and verbal communication for operational settings.
• High attention to detail and accuracy with time‑sensitive information.
• Ability to work effectively in a shift-based, fast-paced setting.

Responsibilities

• Monitor global employee and executive travel activity using traveler tracking and security platforms.
• Maintain real-time awareness of global security events impacting traveler safety or mobility.
• Identify travelers affected by incidents and initiate notifications or escalations.
• Review and document travel alerts and system notifications per procedures.
• Support coordination with Executive Protection teams and CSOC partners.
• Assist with traveler outreach and location verification as directed.
• Provide traveler location and context for incident response and escalations.
• Document travel monitoring activities clearly and promptly.
• Participate in shift handovers to ensure continuity of awareness and coverage.
• Escalate issues outside procedures or risk thresholds to leadership as needed.

Skills

Security ops

SOC experience

Communication

Attention to detail

Shift work

Operational monitoring

Job description

Optum is seeking a Travel Operations Analyst in Quezon City to monitor global travel activity and support duty of care for employees and executives. This in‑person role sits in the Country Security Operations Center (CSOC-PH) and requires real‑time awareness of security events and timely escalation.

Responsibilities include coordinating with protection teams, validating traveler locations, and maintaining accurate operational records in a fast‑paced security environment.