Global Tech & Consumer Support Rep – Onsite, Taguig

Metacom Careers; Philippines; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

Job summary

Metacom Careers in Taguig invites applications for an International Voice – Tech & Consumer Services Customer Service Representative. On-site role suited for fresh graduates; no prior BPO experience required. You will handle international customer inquiries and provide accurate information.

You will work in shifting schedules, weekends and holidays when required, with performance-based incentives and an HMO for health coverage.

Qualifications

• High School graduate (old curriculum) or senior high school graduate.
• No BPO experience required.

Responsibilities

• Handle inbound customer calls professionally and efficiently.
• Assist customers with inquiries, concerns, and account-related requests.
• Provide accurate information and appropriate solutions.
• Troubleshoot basic concerns when necessary.
• Document customer interactions and update records.
• Follow company policies, procedures, and quality standards.
• Maintain a professional and customer-focused approach.

Education

High School Graduate (Old Curriculum) or Senior High School Graduate

Job description

Metacom Careers in Taguig invites applications for an International Voice – Tech & Consumer Services Customer Service Representative. On-site role suited for fresh graduates; no prior BPO experience required. You will handle international customer inquiries and provide accurate information.

You will work in shifting schedules, weekends and holidays when required, with performance-based incentives and an HMO for health coverage.