Global Spot Quotes Manager — Strategy, Automation & Growth

Hammerjack Pty Ltd; Philippines; On-site; PHP 1,200,000 - 2,500,000; Full time

Job summary

DSV is seeking a Manager, Spot Quotes 24x7 Centre to lead a global, 24/7 quotation operation. You will shape long-term strategy, drive automation, strengthen stakeholder relationships and build a high-performing team to support growth.

The role emphasizes change leadership, process ownership, and delivering speed, quality and win rates while maintaining regulatory compliance and budgetary control within the centre.

Qualifications

• Leadership experience in logistics, transportation, pricing, quotations, or shared services.
• Proven track record of leading large global operational teams.
• Experience driving automation and continuous improvement initiatives.

Responsibilities

• Lead and manage the 24x7 Spot Quotes Centre.
• Oversee recruitment, training and development of staff.
• Develop reporting tools to monitor resource usage.
• Drive continuous improvement, automation and efficiency.
• Maintain relationships with stakeholders and report to leadership.
• Ensure service quality within agreed limits.
• Uphold procedures and regulatory compliance.

Skills

Leadership

Analytical thinking

Strategic thinking

Commercial mindset

English fluency

Education

University degree (Business/SC/Logistics)

Job description

DSV is seeking a Manager, Spot Quotes 24x7 Centre to lead a global, 24/7 quotation operation. You will shape long-term strategy, drive automation, strengthen stakeholder relationships and build a high-performing team to support growth.

The role emphasizes change leadership, process ownership, and delivering speed, quality and win rates while maintaining regulatory compliance and budgetary control within the centre.