Head of Global 24x7 Spot Quotes & Automation

DSV International Shared Services Inc.

Parañaque

On-site

PHP 1,800,000 - 2,400,000

Full time

8 days ago

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

DSV International Shared Services Inc. is seeking a Manager, Spot Quotes 24x7 Centre to lead a global quotation operation delivering high-quality, customer-focused quotes across regions and transport modes.

You will shape day-to-day operations, define long-term strategy, drive automation, strengthen stakeholder relationships, and build a high-performing team capable of sustaining growth. The role requires a university degree in business or related field, fluent English, and proven leadership in

Qualifications

University degree in business, supply chain, logistics, operations management, transportation or related field.
English language at least C1 level.
Strong analytical, commercial, and strategic thinking capabilities.
Significant leadership experience within logistics, transportation, commercial support, pricing, quotations, customer service, or shared services environments.
Proven track record of leading large-scale operational teams in a global environment.
Demonstrated success in driving transformation, automation, and continuous improvement initiatives.

Responsibilities

Overall responsibility for team management
Efficient management of employees – including hiring, motivating, coaching, training, and employee development
Planning and coordination of tasks related to implementation of recruitment and efficient use of resources
Development of reporting tools enabling tracking of efficient usage of available resources
Focus on continuous improvement, automation, optimization and efficiency increase within the team
Development of department products offer
Ensure that the quality of service provided is always within the agreed limits
Ensure that processes are executed according to procedures and requirements
Report to stakeholders on regular and agreed times
Establish and maintain good relationships with stakeholders