Global Server Infrastructure Engineer (Windows & Linux)

Keywords Studios; Mexico; On-site; PHP 5,552,127 - 8,019,740; Full time

Job summary

Keywords Studios is seeking an experienced Server Infrastructure Administrator to support IT Infrastructure initiatives across Windows and Linux environments, including on-premise and cloud setups.

You will manage SLA-driven incidents, drive automation with Ansible, and oversee virtualization, storage, AD, DNS/DHCP, and CI/CD pipelines using Perforce, GitLab, and Jenkins. Travel availability is expected as needed.

Qualifications

• Bachelor's degree in a relevant technical field or equivalent experience.
• 4+ years' experience in Server Infrastructure administration (Windows and Linux).
• Strong MS Stack knowledge: Active Directory, GPOs, DHCP, DNS, and virtualization (VMware/Hyper-V).
• Solid Linux administration experience (≈30%): Ubuntu/RHEL, Bash or Python scripting, CLI troubleshooting.
• Hands-on with server hardware provisioning and out-of-band management (Dell iDRAC, HP iLO).
• Storage architectures (SAN/NAS, Synology) and networks (iSCSI, NFS, SMB/CIFS).
• Data backup and r recovery solutions (Veeam, Commvault).
• Experience with ServiceNow for IT operations, incidents, and requests.
• Automation and configuration management with Ansible.

Responsibilities

• Escalated incidents are resolved within SLAs and coordinated with teams.
• Provide expert Windows and Linux server support, workflows in ServiceNow.
• Manage third‑party vendor resolutions and participate in problem management.
• Support on‑premise and cloud server infrastructure (Windows 30% Linux).
• Administer highly available server landscapes, including storage hardware lifecycle.
• Configure AD, DNS, DHCP, and GPOs; design Group Policies.
• Lead server infrastructure projects and virtualization (VMware, Hyper‑V).
• Manage version control and CI/CD: Perforce, GitLab, Jenkins for high availability.
• Document designs, configurations, and troubleshooting procedures.

Skills

Windows Server

Linux Server

Active Directory

GPOs

DHCP

DNS

VMware

Hyper-V

Bash/Python scripting

iDRAC/iLO

Storage SAN/NAS

Veeam

Commvault

ServiceNow

Ansible

Perforce

GitLab

Jenkins

Education

Bachelor's degree in a technical field

Tools

VMware

Hyper-V

Ansible

GitLab

Jenkins

Perforce

Veeam

Commvault

Job description

Keywords Studios is seeking an experienced Server Infrastructure Administrator to support IT Infrastructure initiatives across Windows and Linux environments, including on-premise and cloud setups.

You will manage SLA-driven incidents, drive automation with Ansible, and oversee virtualization, storage, AD, DNS/DHCP, and CI/CD pipelines using Perforce, GitLab, and Jenkins. Travel availability is expected as needed.