Global Post-Sales Service Administrator

DKSH Management Ltd.; Calamba; On-site; PHP 312,000 - 469,000; Full time

Job summary

DKSH Management Ltd. is seeking a Service Admin in Calamba City, Philippines to oversee day-to-day post-sales service administration, coordinate service activities, and maintain data integrity across systems.

You will liaise with cross-functional teams, field service engineers and vendors to ensure organized service support, timely invoicing, and compliance with quality standards. A Bachelor's degree and 2+ years in service coordination are required.

Qualifications

• Bachelor's degree in Business Administration or related field.

Responsibilities

• Create service work orders including installation, repairs, preventive maintenance and service contracts.
• Coordinate with Team Leader/Service Managers to assign engineers and track milestones; update stakeholders on progress.
• Prepare service documentation for engineer site visits and maintain accurate records of communications.
• Maintain data integrity across ServiceMax, Salesforce, SAP and PIM; manage master data and customer/equipment codes.
• Support service and commercial admin tasks including renewals, invoicing, and process improvement.

Skills

Strong coordination

Attention to detail

Communication

Teamwork

Rapid learning

English proficiency

Education

Bachelor's degree in Business Administration or related

Tools

SAP

ServiceMax

Salesforce

CPQ

PIM

Job description

DKSH Management Ltd. is seeking a Service Admin in Calamba City, Philippines to oversee day-to-day post-sales service administration, coordinate service activities, and maintain data integrity across systems.

You will liaise with cross-functional teams, field service engineers and vendors to ensure organized service support, timely invoicing, and compliance with quality standards. A Bachelor's degree and 2+ years in service coordination are required.