Global Payments & Operations Specialist

Premier BPO Inc.; Quezon City; On-site; PHP 400,000 - 700,000; Full time

Job summary

Premier BPO Inc. is seeking an International Payments & Operations Specialist to support payments and back-office operations for a global workforce.

This role ensures accurate, timely, and compliant payments to independent contractors across multiple countries, with focus on reconciliations and lifecycle processes. The ideal candidate has 2-5 years in payments operations, strong attention to detail, proficiency in Excel/Sheets, and experience with payment systems and ERP.

Qualifications

• 2-5 years of payments operations or related back-office experience.
• Experience handling high-volume transactions with accuracy.
• Experience with payment processing and reconciliation.
• Exposure to international or multi-country payments.
• Proficient in Excel or Google Sheets, incl. Pivot Tables and lookup.
• Experience with payment systems or financial platforms/ERP.
• Strong organizational, analytical, and problem-solving skills.
• Clear written and verbal communication skills.

Responsibilities

• Process payouts to independent contractors across multiple countries.
• Ensure accuracy of payments, currencies, invoices, and methods.
• Coordinate payment runs to meet schedules and SLAs.
• Collaborate with payment providers, banks, and internal teams.
• Investigate and resolve failed or delayed payments.
• Reconcile payment files with invoices and timesheets.
• Maintain payment records, logs, and audit trails.
• Support contractor onboarding, offboarding, and lifecycle changes.
• Maintain contractor and payment data across systems.

Skills

Payments processing

Reconciliation

Attention to detail

Analytical thinking

Communication skills

High-volume processing

Tools

Excel

Google Sheets

ERP systems

Job description

About the role

We are seeking a detail-oriented and highly organized International Payments & Operations Specialist to support payment and back-office operations for a growing global workforce. This role is responsible for ensuring accurate, timely, and compliant payments to independent contractors across multiple countries, while supporting reconciliations, worker lifecycle processes, compliance requirements, and broader operational workflows.

Key responsibilities

• Process weekly, bi-weekly, or monthly payouts to independent contractors across multiple countries

• Ensure accuracy of payment amounts, currencies, invoices, and payment methods

• Coordinate payment runs and ensure adherence to established schedules and SLAs

• Work with payment providers, banking partners, and internal teams to ensure successful payment execution

• Investigate and resolve failed, delayed, rejected, or incorrect payments

• Reconcile payment files against invoices, timesheets, system records, and supporting documentation

• Investigate discrepancies and ensure timely resolution

• Maintain accurate payment records, logs, and audit trails

• Support contractor onboarding, offboarding, and lifecycle changes related to payments

• Maintain accurate contractor and payment information across internal systems and third-party platforms

About you

• 2-5 years of experience in payments operations, accounts payable, payroll, finance operations, or related back-office operations

• Experience handling high-volume transactions with strong attention to detail

• Experience with payment processing and reconciliation

• Exposure to international or multi-country payments

• Proficiency in Excel or Google Sheets, including Pivot Tables and lookup functions

• Experience working with payment systems, financial platforms, or ERP systems

• Strong organizational, analytical, and problem-solving skills

• Clear written and verbal communication skills