Global Ops Transformation & Standardization Lead

Jones Lang LaSalle Incorporated; Taguig; On-site; PHP 1,800,000 - 3,400,000; Full time

Job summary

Jones Lang LaSalle Incorporated seeks a senior transformation lead to drive account operations optimization across Work Dynamic accounts. You will standardize processes, design SOPs, and roll out playbooks with global consistency, partnering with the WPM Transformation Leadership team to deliver measurable improvements.

Qualified candidates bring 10+ years in facilities management or related tech, with strong communication, change management, and data governance skills.

Qualifications

• Minimum 10 years of progressive experience in facilities management or related operational technology.
• Experience operating in a matrix or shared services environment with influence across functions.

Responsibilities

• Lead initiatives that improve account operations and optimization across WPM Transformation accounts.
• Standardize operational processes and ways of working across accounts, regions, and global teams.
• Develop tools and processes to measure account operational performance and use digital tech to drive improvement.
• Define success measures for initiatives and drive completion.
• Engage stakeholders across accounts, regions, and central functions.

Skills

Digital technology authority

AI knowledge

Change management

Data governance

Written communication

Education

Bachelor's degree in Business Administration, Information Technology, Facilities Management, Operations Management, or related field

Tools

Corrigo

CARR

Azara

MS Office (Project, PowerPoint, Excel)

Workplace OS

IWMS/CMMS

Job description

Jones Lang LaSalle Incorporated seeks a senior transformation lead to drive account operations optimization across Work Dynamic accounts. You will standardize processes, design SOPs, and roll out playbooks with global consistency, partnering with the WPM Transformation Leadership team to deliver measurable improvements.

Qualified candidates bring 10+ years in facilities management or related tech, with strong communication, change management, and data governance skills.