Lean Performance Coach for Ops Leaders

Jones Lang LaSalle SSC (Philippines), Inc. (JLLSPI); Pateros; On-site; PHP 2,000,000 - 3,000,000; Full time

Job summary

Jones Lang LaSalle SSC (Philippines), Inc. (JLLSPI) in Taguig, Philippines, seeks an experienced professional to lead Lean initiatives and coach Operations Leaders across regions. You will drive performance, track trends, and resolve issues with program champions and local ops teams.

The role requires strong problem-solving skills, stakeholder management, and experience in diverse cultures. On-site work with a focus on governance and data integrity is essential to success.

Qualifications

• 8-10 years of relevant work experience.
• Bachelor’s degree required; Masters preferred.
• Subject matter expertise on Lean tools.
• Experience in coaching and mentoring Operations Leaders at all levels.
• Evidence of problem-solving analytical mindset and comfort with business ambiguity.
• Exposure to working in diverse geographical and cultural environment.
• Experience with stakeholder management.
• Proficient in Microsoft Office Suite.
• Ability to manage work-related projects and timelines in a dynamic environment.
• Experience working across all levels within an organisation.

Responsibilities

• Drive a high-performance culture across assigned teams and locations through a coaching framework that reinforces our performance programs.
• Work closely with program champions and Ops Leaders to ensure program methodologies are followed, trends are tracked, and issues are resolved.
• Review regular assessments to identify areas of improvement and implement required changes with Champions and Leads.
• Meet regularly with Ops teams to provide support and guidance over time.
• Engage with newly hired and promoted Team Leads and Managers to ensure a clear understanding of program requirements.
• Work with OGO to ensure data integrity and governance over time.
• Liaise with programme delivery teams during and after planned deployments to connect with teams.

Skills

Lean tools

Coaching leadership

Stakeholder management

MS Office

Education

Bachelor's degree

Masters preferred

Tools

Microsoft Office Suite

Job description

Jones Lang LaSalle SSC (Philippines), Inc. (JLLSPI) in Taguig, Philippines, seeks an experienced professional to lead Lean initiatives and coach Operations Leaders across regions. You will drive performance, track trends, and resolve issues with program champions and local ops teams.

The role requires strong problem-solving skills, stakeholder management, and experience in diverse cultures. On-site work with a focus on governance and data integrity is essential to success.