Global Operational Resilience Lead - Archer BCM

Manulife; Manila; Hybride; PHP 1 200 000 - 2 400 000; Plein temps

Avantages offerts par ce poste

Hybrid work arrangement

Résumé du poste

The Manager, Global Operational Resilience at Manulife serves as the first-line subject matter expert to implement Operational Resilience globally. You will own Archer COS, BIA, and BCP modules, guiding stakeholders in analysis, recovery requirements, testing, and governance to ensure readiness for audits.

You will develop practical tools, templates, and training to raise quality and consistency across geographies.

Qualifications

• Extensive experience in operational risk management and resilience.
• Proven experience with business continuity planning and BCM standards.
• Familiarity with Archer COS, BIA, and BCP modules.
• Ability to coordinate with multiple stakeholders in a global matrixed environment.

Responsabilités

• Act as the first-line SME for Archer COS, BIA, and BCP modules and guide global stakeholders.
• Identify process gaps, data-quality issues, and improvements while supporting system solutions.
• Coordinate with system, methodology, and program owners to resolve issues and communicate changes.
• Lead user acceptance testing, readiness activities, and release communications as needed.
• Maintain an organized repository of Archer guidance, FAQs, and training materials.

Connaissances

Operational risk management

Business continuity

Operational resilience

Archer COS/BIA/BCP

Stakeholder collaboration

Quality assurance

Training materials

Formation

Experience in risk management/ BCM

Outils

Archer platform

Description du poste

The Manager, Global Operational Resilience at Manulife serves as the first-line subject matter expert to implement Operational Resilience globally. You will own Archer COS, BIA, and BCP modules, guiding stakeholders in analysis, recovery requirements, testing, and governance to ensure readiness for audits.

You will develop practical tools, templates, and training to raise quality and consistency across geographies.