Global Onboarding Project Manager — NA & LATAM

Optum, a UnitedHealth Group Company; Metro Manila; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Optum seeks a Project Manager in Metro Manila to support coordination, execution, and successful delivery of customer-facing projects during the early engagement phase. You will partner with North America-based clients, SMEs, and business leaders to ensure onboarding and readiness activities progress on plan.

The role requires strong organization, communication, and ability to coordinate across multiple teams while maintaining customer focus, contributing to a smooth transition from early

Qualifications

• Minimum of 5 years in project coordination, management, or related roles.
• Experience supporting international clients in a customer-facing capacity.
• Experience in multicultural/global teams across regions/time zones.
• Strong English communication, both written and verbal.
• Proven ability to manage plans, schedules, risks, and deliverables.
• Ability to coordinate cross-functional teams and drive accountability.

Responsibilities

• Coordinate onboarding and service delivery readiness from initiation through handoff.
• Serve as primary contact for North America-based customers and internal stakeholders.
• Track prerequisites, resources, training participation, and deliverables.
• Identify gaps and risks, and develop mitigation plans to maintain timelines.
• Communicate priorities and timelines with urgency and professionalism.
• Support governance activities: plans, milestones, risks, status reports.
• Document decisions and ensure timely completion of deliverables.
• Prepare stakeholder communications, dashboards, and status reporting.

Skills

Project coordination

Project management

Multicultural environment

English communication

Stakeholder management

Global teams

Tools

Microsoft Office

Microsoft Teams

SharePoint

Smartsheet

Job description

Optum seeks a Project Manager in Metro Manila to support coordination, execution, and successful delivery of customer-facing projects during the early engagement phase. You will partner with North America-based clients, SMEs, and business leaders to ensure onboarding and readiness activities progress on plan.

The role requires strong organization, communication, and ability to coordinate across multiple teams while maintaining customer focus, contributing to a smooth transition from early