Global Mobility & HR Knowledge Lead

Jones Lang LaSalle SSC (Philippines), Inc. (JLLSPI); Pateros; On-site; PHP 1,200,000 - 1,600,000; Full time

Job summary

Jones Lang LaSalle in Taguig, Philippines, seeks an experienced Team Lead to oversee HR Knowledge Management and Global Mobility. You will guide a cross-functional team, shape content governance, and ensure efficient immigration processes across regions.

The role emphasizes strategic direction, performance management, and system transitions across HR Direct and related portals with AI-ready content and data-driven decisions.

Qualifications

• BA/BS degree or equivalent practical experience.
• 5+ years of progressive leadership experience managing teams in HR operations, knowledge management, or global mobility.
• Proven track record of leading cross-functional teams and managing multiple priorities.
• Experience developing and implementing strategic initiatives across global organizations.
• 3+ years of experience with HR processes and maintaining content on HR portals OR 2+ years of global immigration work experience.
• Experience in ServiceNow/Workday Knowledge Management (preferred).
• Knowledge of US immigration processes (preferred).
• Understanding of AI-friendly content principles and ability to guide content structuring for AI interpretation.

Responsibilities

• Lead and develop a combined team of HR Knowledge Management and Global Mobility specialists.
• Set strategic direction and priorities across both functional areas.
• Manage team performance, coaching, and professional development.
• Coordinate resources and workload distribution across dual functions.
• Oversee content governance and quality assurance for HR knowledge articles.
• Ensure end-to-end immigration process compliance and vendor management.

Skills

Leadership experience

Cross-functional teams

Strategic initiatives

HR operations experience

HR knowledge management

Global mobility experience

ServiceNow/Workday Knowledge Mgmt

Microsoft Office

Education

BA/BS degree or equivalent

Tools

ServiceNow

Workday

SharePoint

Job description

Jones Lang LaSalle in Taguig, Philippines, seeks an experienced Team Lead to oversee HR Knowledge Management and Global Mobility. You will guide a cross-functional team, shape content governance, and ensure efficient immigration processes across regions.

The role emphasizes strategic direction, performance management, and system transitions across HR Direct and related portals with AI-ready content and data-driven decisions.