Global MN Operations Support Specialist

Chubb; Philippines; On-site; PHP 240,000 - 420,000; Full time

Job summary

Chubb in the Philippines is seeking an MN Operations Support Officer to assist Global Services and Multinational Service Units by completing tasks across systems and financial records. You will manage record creation, premium booking, and policy document preparation while supporting multiple countries and regulatory compliance.

The role emphasizes accuracy, teamwork, and proactive contribution to service quality, with opportunities to issue certificates and handle claims experience as needed.

Qualifications

• Minimum of 1 year of working experience in a BPO setting, preferably insurance industry.
• Average computer skills especially MS Word and Excel.
• Excellent attention to detail, with the ability to manage multiple tasks effectively.
• Excellent communication skills, both written and verbal, with focus on providing exceptional service.
• Ability to organize work effectively, methodically and as a team and adjust to change driven by business needs.

Responsibilities

• Process requests according to business requirements.
• Understand MN servicing process workflow and apply understanding to processes.
• Assist with creation of records in relevant UW and workflow systems.
• Assist with updating financial systems as per documents received.
• Respond to business on necessary information to proceed with requests.
• Create policy wordings and send to appropriate person as requested.
• Update tools as needed to support regulatory requirements.
• File completed transactions in filing systems as provided by the company.
• Complete other significant transactions to service external customers, including certificates and claims experience.

Skills

Data entry

Attention to detail

Communication skills

Multitasking

Team collaboration

Independent work

Customer service

Quality assurance

Tools

Workview

Underwriting tools

MS Word

MS Excel

Job description

Chubb in the Philippines is seeking an MN Operations Support Officer to assist Global Services and Multinational Service Units by completing tasks across systems and financial records. You will manage record creation, premium booking, and policy document preparation while supporting multiple countries and regulatory compliance.

The role emphasizes accuracy, teamwork, and proactive contribution to service quality, with opportunities to issue certificates and handle claims experience as needed.