Global Master Data & Process Excellence Lead

ETT Wokforce Management Service,Inc; Taguig; On-site; PHP 558,000 - 892,800; Full time

Job summary

ETT Wokforce Management Service, Inc in Taguig, Philippines is seeking a candidate responsible for leading service documentation, conducting testing, and training Master Data Analysts. You will implement global procedures and coordinate change management processes.

This role requires expertise in service expansion and process improvement, as well as the ability to generate reporting and metrics that assess master data changes. Strong organizational and communication skills are essential for coordinating with various stakeholders.

Responsibilities

• Responsible for Deployed Service or Service Expansion documentation, including process maps and SOPs.
• Participate or lead Process Integration Testing (PIT) and User Acceptance Testing (UAT).
• Train Master Data Analysts on master data processes.
• Implement global master data processes and change management procedures.
• Lead regional process improvement projects.
• Provide reporting and metrics.
• Assess master data change impacts.
• Coordinate master data change management processes.

Job description

ETT Wokforce Management Service, Inc in Taguig, Philippines is seeking a candidate responsible for leading service documentation, conducting testing, and training Master Data Analysts. You will implement global procedures and coordinate change management processes.

This role requires expertise in service expansion and process improvement, as well as the ability to generate reporting and metrics that assess master data changes. Strong organizational and communication skills are essential for coordinating with various stakeholders.