Customer Master Data Lead | B2C Ops & Team Leadership

SGS; Las Piñas; On-site; PHP 781,200 - 1,004,400; Full time

Job summary

A leading testing and certification company is seeking a Customer Master Data Management Supervisor in Las Piñas, Philippines. The role involves ensuring quality service delivery, coordinating team performance, and serving as a key point of contact for management. Candidates should have 8-10 years of relevant experience with a focus on Customer Master Data Management, strong leadership abilities, and be able to motivate team members. This position offers a unique opportunity to make an impact in a collaborative environment.

Qualifications

• 8 to 10 years of experience in Bill to Cash function.
• Focus on Customer Master Data Management.
• Relevant shared service migration and operating experiences.

Responsibilities

• Ensure high quality of service delivery based on SLAs and KPIs.
• Coordinate completion of B2C processes and supervise the team.
• Communicate effectively with management and provide guidelines.

Skills

Team player

Good organizational skills

Effective communication

Motivational skills

Leadership skills

B2C Process knowledge

Education

Degree in Business, Finance or similar

Tools

Oracle Business Suite

Job description

A leading testing and certification company is seeking a Customer Master Data Management Supervisor in Las Piñas, Philippines. The role involves ensuring quality service delivery, coordinating team performance, and serving as a key point of contact for management. Candidates should have 8-10 years of relevant experience with a focus on Customer Master Data Management, strong leadership abilities, and be able to motivate team members. This position offers a unique opportunity to make an impact in a collaborative environment.