Global Knowledge Enablement Lead - Operations & Leadership

Willis Towers Watson plc; Metro Manila; On-site; PHP 4,000,000 - 5,000,000; Full time

Job summary

Willis Towers Watson plc seeks a Global Corporate Operations Knowledge Enablement Lead to architect and manage knowledge strategies across the organization. You will drive leadership development, technical and soft-skill programs, and blended learning initiatives to empower teams worldwide.

You will oversee needs assessments, coordinate with subject matter experts, and guide transformation through AI and automation while managing multiple priorities in a fast-paced, multicultural environment.

Qualifications

• 8-10 years of experience in knowledge enablement within a large global organization.
• Strong understanding of GBS and centralization strategies.
• Ability to move from technology capabilities to AI and automation.
• Ability to work in a fast paced and knowledge driven environment while managing multiple priorities.
• Ability to manage and motivate team members to optimize effectiveness and collaboration.

Responsibilities

• Develop and execute a global knowledge enablement strategy aligned with the GBS model and organizational goals.
• Design leadership development programs including executive coaching and succession planning.
• Develop technical training and soft skills programs in collaboration with SMEs.
• Lead needs assessments across departments and regions to prioritize initiatives.
• Utilize varied learning methodologies: e-learning, virtual classrooms, in-person sessions, and blended learning.

Skills

Knowledge enablement

GBS knowledge

Stakeholder management

Leadership

Cross-cultural mindset

Job description

Willis Towers Watson plc seeks a Global Corporate Operations Knowledge Enablement Lead to architect and manage knowledge strategies across the organization. You will drive leadership development, technical and soft-skill programs, and blended learning initiatives to empower teams worldwide.

You will oversee needs assessments, coordinate with subject matter experts, and guide transformation through AI and automation while managing multiple priorities in a fast-paced, multicultural environment.