Global IT Systems Administrator - 24/7 Uptime & Support

VXI Global Solutions; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

VXI Global Solutions in Manila is seeking an IT System Administrator to oversee uptime and support various applications that run our day-to-day operations. You will coordinate with technical teams at our Los Angeles HQ and other Asia/Europe offices to ensure reliable service.

The role involves hands-on management of Windows-based systems, software packaging, VDI, MFA, Exchange/O365, and Active Directory tasks, with on-call support for major outages.

Responsibilities

• Support, maintain and manage the following applications, but not limited to the listed since it will depend on the business need to add/remove if needed.
• Software Packaging/Deployment
• VDI management o macOS enterprise management
• Antivirus console administration
• MFA o Exchange/O365 management
• Support the production and back-office areas, ensuring 24/7 systems uptime for all users.
• Supporting in-house Microsoft Windows, based software as well as client-based systems.
• Participation, including assuming the role of overall IT point of contact with clients on conference calls and face-to-face meetings.
• Act as escalation point of contact with occasional 24/7 on-call support for major outages and client support
• Active Directory Management & cleanup Internal / External Audits - Remediation actions. Login Scripts
• PAC File administration management & maintenance Software Testing for different clients.
• Be knowledgeable on new/improving tech solutions. Organizational enhancement/development and be able to provide feedback/report to upper management

Job description

VXI Global Solutions in Manila is seeking an IT System Administrator to oversee uptime and support various applications that run our day-to-day operations. You will coordinate with technical teams at our Los Angeles HQ and other Asia/Europe offices to ensure reliable service.

The role involves hands-on management of Windows-based systems, software packaging, VDI, MFA, Exchange/O365, and Active Directory tasks, with on-call support for major outages.