Global IT Support Specialist - Mac/Windows Expert
CommandLink, LLC
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Descrizione del lavoro
Command|Link is a global SaaS platform delivering network, voice, and IT security solutions seeking an IT Support Specialist to be the go-to for employee IT needs. You will handle helpdesk tickets, device setup, and administration across MacOS and Windows.
This international role requires aligning with U.S. business hours to support a distributed team; you will troubleshoot hardware, software, and networks, manage Intune and Pulseway, and document best practices to improve support processes.
Descrizione del lavoro
Command|Link is a global SaaS platform delivering network, voice, and IT security solutions seeking an IT Support Specialist to be the go-to for employee IT needs. You will handle helpdesk tickets, device setup, and administration across MacOS and Windows.
This international role requires aligning with U.S. business hours to support a distributed team; you will troubleshoot hardware, software, and networks, manage Intune and Pulseway, and document best practices to improve support processes.
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