Global IT Applications Support Specialist - Level II

LizardBear Tasking, Inc. (PEZA); Pasig; Remote; PHP 500,000 - 900,000; Full time

Benefits offered by this job

State-of-the-art workspaces

Top-notch benefits

Career growth opportunities

Job summary

TaskUs is hiring an IT Applications Support professional who acts as Level II support for corporate applications, diagnosing and resolving issues across global sites. You will work with analysts and developers to maintain reliability, train staff, and drive support quality.

The role requires hands-on experience with .NET, UI stacks, databases, and cloud platforms, plus agile ITIL practices. A remote, globally distributed team awaits your expertise.

Qualifications

• 1–2 years of experience with .NET technology and basic OOP concepts.
• Familiarity with modern UI tech stacks (AngularJS, ReactJS, JavaScript, HTML, CSS, Bootstrap, Node.js).
• Knowledge of SQL/NoSQL databases and common web frameworks.
• Experience with version control systems (Git, SVN) and cloud platforms (AWS a plus).
• Understanding of Agile-SCRUM and ITIL in operational environments.
• Previous operations help desk or service desk experience.
• Strong problem solving and communication; able to work in a remote global team.
• Bachelor's/College Degree in Engineering (Computer/Telecommunication) or CS/IT.

Responsibilities

• Serve as Level II support for corporate applications and resolve system issues.
• Collaborate with Business Analysts and Development Teams to improve reliability.
• Provide user training and publish documentation for corporate apps.

Skills

.NET

OOP

UI Technologies

AngularJS

ReactJS

JavaScript

HTML

CSS

Bootstrap

Node.js

SQL/NoSQL

Git

SVN

AWS

Agile-SCRUM

ITIL

Help Desk

Communication

Education

Bachelor's degree in Engineering

Computer Science/Information Technology

Tools

Git

SVN

AWS

Job description

TaskUs is hiring an IT Applications Support professional who acts as Level II support for corporate applications, diagnosing and resolving issues across global sites. You will work with analysts and developers to maintain reliability, train staff, and drive support quality.

The role requires hands-on experience with .NET, UI stacks, databases, and cloud platforms, plus agile ITIL practices. A remote, globally distributed team awaits your expertise.