Global Insurance Operations Support Specialist

Chubb; Philippines; On-site; PHP 279,000 - 469,000; Full time

Job summary

Chubb in the Philippines is seeking an Operations Support Officer to assist Global Services and Multinational Service Units by completing a variety of tasks. You will create records in Workview and underwriting tools, book premiums in financial systems, and prepare policy documents for onshore teams or brokers.

You will update systems regularly, handle midterm transactions such as endorsements and cancellations, and support multiple countries in compliance with international regulations.

Qualifications

• Minimum of 1 year of working experience in a BPO setting, preferably insurance.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication for customer service.
• Ability to multitask and manage priorities in a fast-paced environment.

Responsibilities

• Create records in systems like Workview and underwriting tools.
• Book premiums and other charges in financial systems.
• Prepare policy documents and send to onshore teams or brokers.
• Update tools and systems as needed.
• Handle midterm transactions such as endorsements, cancellations, reversals, and rebooking.
• Assist with issuing certificates, managing claims experience, and filing.

Skills

Attention to detail

Customer service

Communication

Organizational skills

Teamwork

Independent work

Tools

MS Word

MS Excel

Job description

Chubb in the Philippines is seeking an Operations Support Officer to assist Global Services and Multinational Service Units by completing a variety of tasks. You will create records in Workview and underwriting tools, book premiums in financial systems, and prepare policy documents for onshore teams or brokers.

You will update systems regularly, handle midterm transactions such as endorsements and cancellations, and support multiple countries in compliance with international regulations.