Global Insurance CSR: Voice Support & Career Growth

Metacom Careers; Muntinlupa; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

Job Training

Professional Development

Job summary

Metacom Careers is seeking an Insurance Customer Service Representative to support an international voice account on site in Muntinlupa. The role involves assisting customers with inquiries, providing accurate information, and delivering excellent service.

The ideal candidate has at least 1 year of BPO experience, is a Senior High School graduate, and demonstrates excellent verbal and written communication skills.

Qualifications

• At least 1 year of BPO experience
• Customer Service experience required
• Senior High School Graduate
• Excellent verbal and written communication skills

Responsibilities

• Handle an international voice account
• Assist customers with inquiries and provide accurate information
• Deliver excellent service to customers
• Build product knowledge in the insurance BPO space

Skills

Customer service

BPO experience

Verbal communication

Written communication

Education

Senior High School

Job description

Metacom Careers is seeking an Insurance Customer Service Representative to support an international voice account on site in Muntinlupa. The role involves assisting customers with inquiries, providing accurate information, and delivering excellent service.

The ideal candidate has at least 1 year of BPO experience, is a Senior High School graduate, and demonstrates excellent verbal and written communication skills.