Global HR Shared Services Senior Lead

WSP Philippines, Inc.; Pasig; On-site; PHP 1,500,000 - 2,200,000; Full time

Job summary

WSP Philippines, Inc. is seeking a Senior Lead for their Manila HR Shared Service team. This senior leadership role focuses on delivering high-quality HR services across various geographies, ensuring operational excellence, and enhancing the employee experience.

Candidates should have a Bachelor’s degree in human resources and extensive experience in HR operations, particularly in a shared services environment. Strong people management skills and a focus on process improvement are essential.

Qualifications

• Minimum 12-14 years of HR coordination or administration experience, with at least 5 years in people management.
• Extensive experience in HR operations and lifecycle administration within a global delivery environment.
• Proven track record in leading teams and driving service delivery improvements.

Responsibilities

• Lead and coach delivery team for high-quality HR services.
• Oversee HR service delivery and maintain quality standards.
• Identify process gaps and contribute to continuous improvement initiatives.

Skills

HR operations expertise

People management

HRIS platforms (Oracle)

Analytical skills

Communication skills

Education

Bachelor's degree in human resources

Master’s degree or relevant professional certification

Job description

WSP Philippines, Inc. is seeking a Senior Lead for their Manila HR Shared Service team. This senior leadership role focuses on delivering high-quality HR services across various geographies, ensuring operational excellence, and enhancing the employee experience.

Candidates should have a Bachelor’s degree in human resources and extensive experience in HR operations, particularly in a shared services environment. Strong people management skills and a focus on process improvement are essential.