Global HR Shared Services Lead

HelloConnect; Taguig; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

HelloConnect in Manila’s BGC (Inoza tower) is seeking a Global People Shared Services Team Lead to oversee end-to-end employment life cycle data processes, ensure SLA adherence, and drive operational excellence.

You will mentor a team, collaborate with stakeholders, manage data privacy compliance, and lead process improvements and training to enhance the employee experience.

Qualifications

• Experience leading HR/shared services teams.
• Strong understanding of data privacy practices and compliance.
• Ability to partner with internal stakeholders to drive improvements.

Responsibilities

• Oversee end-to-end employment life cycle data processes.
• Ensure SLA adherence and operational excellence.
• Mentor and lead the Shared Services team.
• Collaborate with stakeholders across HR and operations.
• Drive process improvements and implement targeted training.
• Ensure data privacy compliance and governance.
• Enhance employee experience through data-driven insights.

Skills

People leadership

Data privacy

Stakeholder collaboration

Process improvement

Training & mentoring

Job description

Job Description

HelloConnect in Manila’s BGC (Inoza tower) is seeking a Global People Shared Services Team Lead to oversee end-to-end employment life cycle data processes, ensure SLA adherence, and drive operational excellence.

You will mentor a team, collaborate with stakeholders, manage data privacy compliance, and lead process improvements and training to enhance the employee experience.

The role offers growth within a supportive environment that values innovation and diverse perspectives.