Global HR Escalations Lead

Rippling; España; On-site; PHP 1,000,000 - 1,500,000; Full time

Job summary

Rippling is looking for a Senior HR Advisor in Romblon, España, responsible for managing complex client escalations across multiple countries. This role requires a strong background in global HR operations, exceptional communication skills, and the ability to influence without authority.

Ideal candidates will have over 8 years of experience and a deep understanding of international employment frameworks. The position offers the opportunity to work in a dynamic environment with a commitment to diversity and inclusion.

Qualifications

• 8+ years of experience in global HR operations or client escalation management.
• Strong knowledge of international employment frameworks and compliance.
• Proven ability to influence senior stakeholders.

Responsibilities

• Lead complex client escalations and manage expectations.
• Conduct structured intake assessments and define resolution plans.
• Coordinate with cross-functional teams to drive execution.

Skills

Global HR operations

Client escalation management

Cross-functional program leadership

Analytical skills

Project management

Excellent communication skills

Job description

Rippling is looking for a Senior HR Advisor in Romblon, España, responsible for managing complex client escalations across multiple countries. This role requires a strong background in global HR operations, exceptional communication skills, and the ability to influence without authority.

Ideal candidates will have over 8 years of experience and a deep understanding of international employment frameworks. The position offers the opportunity to work in a dynamic environment with a commitment to diversity and inclusion.