Global Head of Data & Integration Operations

Boehringer Ingelheim GmbH; Manila; Hybrid; PHP 3,500,000 - 9,000,000; Full time

Job summary

Boehringer Ingelheim Philippines is seeking a strategic Head of Data & Integration Operations to lead global IT EDP Data & Integration. You will drive operational excellence, ensure high-quality support, and shape platform onboarding and support capabilities across Americas, Europe, and APAC.

You will lead global support operations, develop high-performing teams, and partner with stakeholders to deliver scalable, secure, and customer-focused services. Hybrid, full-time role in Manila.

Qualifications

• Master’s degree in IT or related field required; 8–10 years of relevant experience.
• Minimum 5 years of people leadership experience in IT, preferably with globally distributed teams.
• Proven background in support, training, or delivery of software solutions/products.
• Experience in Biotech or Pharmaceutical industry is a strong plus.
• Solid understanding of GxP, Computer Systems Validation, regulatory requirements, and pharma compliance is highly desirable.
• Exceptional interpersonal and stakeholder management skills.
• Ability to communicate complex technical concepts to non-technical audiences.

Responsibilities

• Global Support Oversight: 2nd level support for core platform components across Americas, EU, and APAC.
• Training & Development: design and deliver impactful training programs to enhance user skills and platform adoption.
• Stakeholder Collaboration: build relationships with platform product teams and partners to improve services.
• Team Leadership: coach and develop a diverse global team and foster high performance.
• Strategic Direction: define and execute onboarding and support strategies for platforms.
• Cross-Functional Engagement: interface with senior leaders to gather insights and drive growth.
• Operational Excellence: continuously optimize delivery, strengthen stability, cybersecurity, and service quality.

Skills

Customer Orientation

Operational excellence

Adaptability

Analytical thinking

Autonomy

Leadership

Strategic Vision

Education

Master’s degree in IT or related field

Tools

CI/CD Jenkins

GitHub

Atlassian

Datahub

Snowflake

Databricks

Collibra

Power BI

Tableau

Job description

Boehringer Ingelheim Philippines is seeking a strategic Head of Data & Integration Operations to lead global IT EDP Data & Integration. You will drive operational excellence, ensure high-quality support, and shape platform onboarding and support capabilities across Americas, Europe, and APAC.

You will lead global support operations, develop high-performing teams, and partner with stakeholders to deliver scalable, secure, and customer-focused services. Hybrid, full-time role in Manila.